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Administrative Assistant - Student Success

POSITION: Administrative Assistant - Student Success
DEPARTMENT: Student Success
STATUS: Full Time (Anticipated Start Date in January 2019)
Position Summary:
The Administrative Assistant for Student Success serves on a team supporting the needs of the departments within Student Success with a focus on the daily operation of the Academic Support Services and Disability Services departments within Student Success. This highly visible position must demonstrate upmost professionalism, exercise common courtesy, accuracy, and strive to maintain a cooperative relationship with faculty, staff, students, and visitors. The Administrative Assistant must have awareness regarding the principles of equality, respect, and individual and collective responsibility. This individual will perform a variety of administrative duties that require independent judgment, diplomacy, sensitivity, and strict confidentiality.
Essential Duties and Responsibilities:
Maintains all relevant information, files, and documents, create reports and perform daily administrative tasks such as answering the phone, and any other activities which may arise to ensure the successful operation of Academic Support and Disability Services and departments.
Prepares correspondence and other communications.
Ensures prompt payment of vendor invoices and track payments.
Schedule and coordinate meetings, conferences and department events.
Assists with the management of the calendar for both departments, to include scheduling appoints for students/families receiving accommodations with the Director of Disability Services.
Oversees student payroll tutor/writing center assistants, note takers, and Supplemental Instructor instructors.
Serves as a key contact for Academic Support Services and Disability Services.
Arranges meetings, prepares agendas, and records meeting notes and minutes.
Attendance required at some university events during evening and weekend hours.
Assist Academic Support Services with the Early Alert System requiring extensive knowledge of Colleague and Blackboard.
Under the direction of the Director of Disability Services, oversee the administration of the testing center. This includes working with the graduate assistant with contacting faculty members for tests, scheduling testing appointments for students, and returning tests to faculty.
Maintains a professional appearance and demeanor at all times.
This position demands accuracy, honesty, integrity and the ability to work within the Christian mission of Campbell University.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education/Experience:
High school diploma or GED required, Associates or Bachelors Degree preferred
Minimum of three years' experience in an administrative support role, or five years in lieu of a degree
Familiarity with standard office equipment and its usage
Experience in higher education preferred
Experience with student with disabilities and academic support services helpful, but not required
Social media experience preferred
Knowledge, Skills, and Abilities:
Strong customer service skills.
Ability to communicate effectively to all groups through both oral and written channels.
Self-starter with a keen willingness to learn.
Attention to detail and accuracy are essential.
Effective organizational and event planning skills
Knowledge of Microsoft Word, Outlook, Excel, PowerPoint, Visio, social media, and web-based applications
Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
Maintain strict confidentiality in all areas
Work independently as well as function effectively in a team and within a diverse group of people.
Exercise good judgment and respond calmly and appropriately in complex, stressful and/or new situations.
Manage multiple, concurrent projects, and meet strict deadlines.
Upon hire, obtain a broad knowledge of and abide by Campbell University policies and procedures, including, but not limited to; Title IX and FERPA guidelines.
To Apply For This Position:
Campbell University is unable to accept paper or email applications. Please apply by clicking on the "Apply Now" button below, OR if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. Please submit a cover letter, resume and contact information for three professional references. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Please Note: All positions at Campbell University require honesty, integrity and an understanding of the Mission Statement of Campbell University.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity, age, ethnicity or national origin, religion, disability, genetic information, protected veteran status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting the Vice President for Business and Treasurer at the Buies Creek campus, during normal business hours.

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